Advice from NCSC – Using Secure Messaging, Voice & Collaboration Apps

NCSC recently published a blog containing some great advice about using secure messaging, voice and collaboration apps. https://www.ncsc.gov.uk/blog-post/using-secure-messaging-voice-and-collaboration-apps.  

As the world of work has morphed into one of hybrid working where many people now work partly from home, partly from the office, and often other locations while travelling, so people have adopted messaging and collaboration apps for business use.

However, as many headlines in the press have highlighted, consumer-grade apps are simply not designed nor suitable for business use.  Apart from the fact that none of these apps address the rigours of data privacy legislation such as GDPR, there are some serious security concerns around the wholesale selling or distribution of users’ data and meta-data by the multi-national organisations that own many of the consumer apps.

Here are just some of the issues:

• User details can be sold to third parties

• Even with end-to-end encryption meta-data can be hacked and compromised

• Your location and who you are talking to can be visible

• There is no management of users – anyone that finds your mobile number could contact you

• User identities are easily spoofed – you can’t be sure who you are in contact with

• Data privacy regulations, like GDPR (and others) are flouted

NCSC spells out exactly what organisations should look for when procuring a secure messaging and collaboration solution that is suitable for business use, and in our White Paper we outline exactly how Armour Mobile meets and exceeds those requirements.

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